Email info.uae@i-novaglobal.com Phone (+971)-4-354 3440
Instagram LinkedIn FaceBook X Whatsapp
FooterLogo

Terms And Conditions

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) govern access to and use of the websites, platforms, and services provided by i-Nova Global Consultants (“Company”, “we”, “us”, or “our”).

By accessing our website or engaging our services, you (“Client”, “you”, or “user”) acknowledge that you have read, understood, and agreed to be bound by these Terms, along with any applicable agreements, Statements of Work (“SoW”), Data Processing Addendum (“DPA”), or Privacy Policy.

2. Scope of Services

The Company provides IT consulting, advisory, digital transformation, implementation, and related professional services as expressly defined in:

  • A mutually executed Master Services Agreement (MSA), and/or
  • An applicable Statement of Work (SoW)

 
No services are deemed provided unless formally agreed in writing.

3. Client Responsibilities

  • The Client shall:
    Provide accurate, complete, and lawful information
  • Ensure it has necessary rights and consents for any data shared
  • Comply with applicable laws and regulations
  • Not use services for unlawful, infringing, or harmful purposes


The Client remains solely responsible for business decisions made based on consulting outputs.

4. Intellectual Property Rights

4.1 Pre-Existing IP

Each party retains ownership of its pre-existing intellectual property.

4.2 Deliverables

Unless otherwise agreed in writing:

  • The Client receives a non-exclusive, non-transferable license to use deliverables for internal business purposes. 
  • The Company retains ownership of underlying methodologies, frameworks, tools, templates, and know-how. 

4.3 No Implied Transfer

No intellectual property rights are transferred except as expressly stated.

5. Confidentiality

Each party shall maintain the confidentiality of all non-public, proprietary, or confidential information received in connection with the services.

Confidentiality obligations shall:

  • Apply during and after termination
  • Exclude information that is public, independently developed, or lawfully obtained

6. Data Protection and Privacy

Personal Data processing shall be governed by:
  • The applicable Data Processing Addendum (DPA)
  • The Company’s Privacy Policy

 
In case of conflict, the DPA shall prevail with respect to Personal Data.

7. Use of Website and Digital Platforms

Users agree not to:
  • Introduce malware or harmful code
  • Attempt unauthorized access
  • Copy, scrape, or misuse website content
  • Violate applicable cyber or data laws

 
We reserve the right to restrict or terminate access for violations 

8. Third-Party Services and Links

Our services or website may reference third-party tools, platforms, or links. 

The Company: 

  • Does not control third-party services
  • Disclaims responsibility for their content, availability, or data practices

 
Use of third-party services is at the user’s own risk

9. Disclaimers

Services are provided on a professional best-efforts basis.

Except as expressly stated:
  • No warranties of business outcome, fitness for a particular purpose, or uninterrupted availability are provided. 
  • Consulting advice is not a substitute for legal, financial, or regulatory advice. 

10. Limitation of Liability

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect, incidental, consequential, or punitive damages.
  • Total aggregate liability shall not exceed the fees paid for the specific services giving rise to the claim.
Nothing limits liability for fraud or wilful misconduct where prohibited by law.

11. Indemnification

The Client agrees to indemnify and hold harmless the Company from claims arising from:
  • Client-provided data or instructions
  • Client misuse of deliverables
  • Violation of laws or third-party rights

12. Termination

Either party may terminate:
  • As per the MSA or SoW
  • For material breach not cured within notice period

Upon termination:

  • Outstanding fees become payable
  • Confidentiality, IP, and data protection clauses survive

13. Force Majeure

Neither party shall be liable for failure to perform due to events beyond reasonable control, including natural disasters, governmental actions, cyber incidents, or infrastructure failures.

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws specified in the applicable agreement.

Courts of such jurisdiction shall have exclusive authority unless otherwise agreed.

15. Amendments

We may update these Terms periodically. Updated versions shall be effective upon publication unless otherwise stated.

Continued use constitutes acceptance of revised Terms.

16. Severability

If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement and Order of Precedence

These Terms, together with:

  1. Data Processing Addendum (DPA)
  2. Master Services Agreement (MSA) 
  3. Statement(s) of Work 
  4. Privacy Policy 

constitute the entire agreement.
In case of conflict, the above order of precedence shall apply.